{"id":1855,"date":"2015-12-15T03:30:04","date_gmt":"2015-12-15T03:30:04","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/uncategorized\/sms-reminder-service-makes-impact\/"},"modified":"2015-12-15T03:30:04","modified_gmt":"2015-12-15T03:30:04","slug":"sms-reminder-service-makes-impact","status":"publish","type":"post","link":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/news\/sms-reminder-service-makes-impact","title":{"rendered":"SMS reminder service makes an impact"},"content":{"rendered":"

SMS reminder service makes an impact<\/h1>\n
\"Shannon

Shannon Howard (left) and Pat Broad from Caboolture Hospital\u2019s Specialist Outpatients Unit<\/p><\/div>\n

For the first time, the monthly fail to attend rates for new gastroenterology outpatient appointments at Caboolture Hospital was zero in November 2015, thanks to a new SMS and an automated telephone confirmation service.<\/p>\n

The introduction of the new appointment system also has reduced the percentage of patients failing to attend specialist outpatient appointments from 6% in May and 2% in November.<\/p>\n

The success of the new process has been so great that specialist appointments are no longer being wasted and this has led to a significant reduction in long waits lists for respiratory, gynaecology and rheumatology outpatient appointments.<\/p>\n

The SMS system has been snapped up for antenatal, and other specialist outpatient and allied health appointments.<\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

For the first time, the monthly fail to attend rates for new gastroenterology outpatient appointments at Caboolture Hospital was zero in November 2015, thanks to a new SMS and an automated telephone confirmation service.<\/p>\n","protected":false},"author":3,"featured_media":1856,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/posts\/1855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/comments?post=1855"}],"version-history":[{"count":1,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/posts\/1855\/revisions"}],"predecessor-version":[{"id":1857,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/posts\/1855\/revisions\/1857"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/media\/1856"}],"wp:attachment":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/media?parent=1855"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/categories?post=1855"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/tags?post=1855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}