Get involved

The Royal Brisbane and Women’s Hospital strongly believes in patients, their carers and staff working together to continuously improve services.

Partner with us to make a difference

We are seeking current or past patients of Queensland Health who are interested in helping design and deliver better hospital services. You may also be a family member or a carer of a patient who has or is using our health service.

By applying to be a consumer representative, you can provide advice and participate in improvements and plans for future service development.

You can play a vital role in healthcare decision-making by sharing your unique experiences and providing a consumer perspective.

Training

We have developed a training program to support new consumer representatives and offer professional development opportunities. More information will be provided on commencement of your role or you can email us on RBWH_CE@health.qld.gov.au.

Meet one of our consumer representatives

Why I became a consumer representative

“As recipients of the hospital’s services we help complete the 360 degree view of how health care should be delivered.”

Depending on your interest, experience and availability, there are many opportunities for involvement.
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Name*
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Email*
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I am interested in the following opportunities
- Story sharing - You can help by talking about your healthcare experiences with clinicians, staff and other patients.
- Committees and working groups - Interact on a regular basis through a formal advisory role on a committee or working group. This involves participating in meetings with other consumers and staff to share the patient perspective.
- Review patient information - Review and help create brochures, factsheets and other publications that readers can understand and use.
- Short-term projects or focus groups with staff - Get involved and be consulted as opportunities arise.
- Collect patient feedback - Survey patients about their experience to help improve our services
- Staff orientation and education - Assist in presenting the concept of patient-centred care during staff orientation and education programs using your own experiences.
Information disclaimer and consent

Information collected by this form will be used for engagement activities coordinated by RBWH, and will remain confidential. You can opt-out at any time by contacting RBWH_CE@health.qld.gov.au.

While Queensland Health endeavours to ensure that the online transmission of the form, containing your information, over the internet is secure, the inherent nature of the internet means that there is a potential risk that your information may be viewed or intercepted by third parties.

Accordingly, submission through the online form shall be at your own risk and Queensland Health accepts no responsibility or liability for any unauthorised access to your information contained in the form when it is submitted online over the internet.

It is inadvisable to complete this form on a public or shared computer. If a public or shared computer is used then this shall be at your own risk, and you must take all reasonable steps to ensure your confidential information does not remain on the computer or in any way accessible by a third party.

Individuals who submit the form online should receive an acknowledgement from Queensland Health that the Form has been sent, on the screen, following submission. Queensland Health accepts no responsibility or liability if this acknowledgement does not appear or we do not receive your online submission.

You acknowledge that you have read and understood Queensland Health’s Privacy Statement and Disclaimer.
I hereby accept and agree to abide by, the above terms and conditions for submitting this Form.*
- I accept and agree

How do I join?

Do you use or have an interest in improving our services?

Join our team by completing this form.

There are many opportunities for involvement depending on your interest, experience and availability.

Staff of RBWH, Metro North Hospital and Health Service, elected officials (Local, State, Federal) and lobbyists are not eligible to join. These groups can email metronorthengage@health.qld.gov.au for other options to engage with us.