If you do not hold a current Medicare Card, or do not qualify under the terms of a Reciprocal Healthcare Agreement, you may be Medicare ineligible and will be billed for the cost of treatment.

Medicare ineligible (costs not covered)

Medicare ineligible patients are required to pay all fees associated with treatment at the time of presentation, or upon discharge if admitted to the hospital.

Staff will supply you with a list of applicable fees and charges at presentation at all hospital entry points. Read the medical ineligible form for more information about healthcare costs and your responsibilities:

• Arabic medical ineligible form
• Chinese medical ineligible form
• English medical ineligible form
• Farsi medical ineligible form
• French medical ineligible form
• Hindi medical ineligible form
• Indonesian medical ineligible form
• Japanese medical ineligible form
• Korean medical ineligible form
• Nepali medical ineligible form
• Portuguese medical ineligible form
• Punjabi medical ineligible form
• Russian medical ineligible form
• Samoan medical ineligible form
• Spanish medical ineligible form
• Thai medical ineligible form
• Vietnamese medical ineligible form

Medicare eligible

Citizens or permanent residents of a country with a Reciprocal Healthcare Agreement with Australia may be eligible for subsidised treatment, visa exclusions apply. Staff will be able to assess your eligibility upon presentation of your passport, visa and travel details.

You will need to provide copies of your passport identification page and valid Australian travel visa. This can be emailed to the Redcliffe Hospital email MNF.HFA.POLORED@health.qld.gov.au within 48 hours of presentation to avoid receiving an invoice.

Private health, travel or other insurance

If you have private health, (travel or other insurance) you may be able to claim back a percentage of the costs.  We would recommend you confirm this with your insurer.