{"id":837,"date":"2017-07-26T05:31:55","date_gmt":"2017-07-26T05:31:55","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/your-stay"},"modified":"2017-10-05T03:16:26","modified_gmt":"2017-10-05T03:16:26","slug":"your-stay","status":"publish","type":"page","link":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/your-stay","title":{"rendered":"Your stay"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Your stay<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>We would like you to be as comfortable as possible during your stay with us. Our staff are committed to providing you with the safest and highest standard of care.\u00a0 We also encourage you to be actively involved in your care and ask a member of staff if you have questions.<\/p>\n<h2>Rooms<\/h2>\n<p>All our wards accommodate both <a href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/public-private\">public and private patients<\/a>. There are no wards specifically for private patients only. Wards consist of single and shared rooms and are allocated depending on clinical need.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><h2>Medications<\/h2>\n<p>Your healthcare team will work together to select the most appropriate <a href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/healthcare-services\/pharmacy\">medication<\/a> for your care. Please take your up-to-date medicine list and all your medicines, including their original labelled containers where possible. Your community pharmacist or GP can help you to make this list. Your medicine list should include all your medicines, including medicines from pharmacies, supermarkets, health food shops, and alternative therapists.<\/p>\n<p>During your hospital stay, our staff will store your medications in a safe place. However, you will still be able to access them should you need. We may also need to refer to them. We will\u00a0return them to you before you leave. Your hospital pharmacist will discuss what medicines you need to take with you when you leave the hospital, and arrange supply where necessary. Please let your hospital pharmacist know if you are running low on supply at home. Please be aware that while medications during your admission are supplied free-of-charge, charges apply to discharge medications. These charges are similar to what you would pay at your local pharmacy.<\/p>\n<h2>Meals<\/h2>\n<p>We serve a variety of healthy and nutritious meals that meet therapeutic and religious dietary requirements. You can discuss food and drink options each day when the nutrition assistant visits (between 7.00am\u201310.00am) to take your menu selection using our electronic meal ordering system. If you are staying on the rehabilitation ward, the nutrition assistants will visit at approximately 2.00pm each afternoon. Nutrition assistants do not visit the Medical Assessment Unit or Maternity ward due to the short stay nature of these departments. Alternatively, patients on these wards are provided with a choice of meals at the time of meal service.<\/p>\n<p>We provide meals at the following times:<\/p>\n<ul>\n<li>Breakfast 7.00am\u20137.45am<\/li>\n<li>Morning tea \u00a09.30\u201310.00am<\/li>\n<li>Lunch 12.00pm\u201312.45pm<\/li>\n<li>Afternoon tea 2.30pm\u20133.00pm<\/li>\n<li>Dinner 4.40pm\u20135.15pm<\/li>\n<li>Supper 6.30pm\u20137.00pm<\/li>\n<\/ul>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:1rem;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#3366cc;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#008598;--awb-title-font-family:&quot;Raleway-Regular-TTF&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:1.2143rem;--awb-title-line-height:1.2;--awb-content-font-family:&quot;Open Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-837-1\"><div class=\"fusion-panel panel-default panel-2fe1ebdd6dcf433bd fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2fe1ebdd6dcf433bd\"><a aria-expanded=\"false\" aria-controls=\"2fe1ebdd6dcf433bd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-837-1\" data-target=\"#2fe1ebdd6dcf433bd\" href=\"#2fe1ebdd6dcf433bd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Bringing food for patients<\/span><\/a><\/h4><\/div><div id=\"2fe1ebdd6dcf433bd\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2fe1ebdd6dcf433bd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We understand some patients prefer their own food. Please note we do not take responsibility for food that is brought in by visitors for patients. We advise visitors who wish to bring food for patients to choose low risk food and check with staff before giving to their relative.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c68c8b9e60bdcb3c3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c68c8b9e60bdcb3c3\"><a aria-expanded=\"false\" aria-controls=\"c68c8b9e60bdcb3c3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-837-1\" data-target=\"#c68c8b9e60bdcb3c3\" href=\"#c68c8b9e60bdcb3c3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Food outlet and cafe<\/span><\/a><\/h4><\/div><div id=\"c68c8b9e60bdcb3c3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c68c8b9e60bdcb3c3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/food-drinks-services\">Food and cafe options<\/a> are located on the hospital grounds, serving freshly brewed coffee, gourmet rolls and cakes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a52c9026d0d605bc2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a52c9026d0d605bc2\"><a aria-expanded=\"false\" aria-controls=\"a52c9026d0d605bc2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-837-1\" data-target=\"#a52c9026d0d605bc2\" href=\"#a52c9026d0d605bc2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">After hours food options<\/span><\/a><\/h4><\/div><div id=\"a52c9026d0d605bc2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a52c9026d0d605bc2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/food-drinks-services\">Food and drink vending machines<\/a> are available 24\/7 a week around the hospital.\u00a0We are close to many cafes and restaurants.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-3\"><h2>Newspapers and magazines<\/h2>\n<p>Newspapers and magazines are available at the coffee shop or from a trolley service that visits wards each week day.<\/p>\n<h2>Television<\/h2>\n<p style=\"line-height: 24px\">Television hire is available at your bedside by contacting our TV support.<\/p>\n<p style=\"line-height: 24px\"><strong>Television support<\/strong><br \/>\nOpen: Daily, 7.00am-7.00pm<br \/>\nPhone: (07)&nbsp;3883&nbsp;7593<\/p>\n<p style=\"line-height: 24px\">Discounts are only available if you pay in advance and do not apply if you pay on a daily basis.<\/p>\n<p style=\"line-height: 24px\">[table id=1 \/]<\/p>\n<h3>Payment<\/h3>\n<p style=\"line-height: 24px\">Our representative will visit you at the bedside to arrange payment. Entertainment fees are due in advance. We accept Mastercard and Visa with 3% fee for credit cards. Cheques are not accepted. Entertainment fees are not transferrable to other patients.<\/p>\n<h3>Refunds<\/h3>\n<p style=\"line-height: 24px\">Refunds are available if you advise television support of the time you\u2019re discharged from the hospital and provide a valid receipt or receipt number. No refunds are paid on the monthly rate after 2 weeks and 2 days.<\/p>\n<h2>Radio<\/h2>\n<p>Personal radios are welcomed. Please keep the volume low or use personal earphones to ensure other patients are not disturbed.<\/p>\n<h2>Call button<\/h2>\n<p>If you require help, you can alert our nursing staff by pressing a button located at your bedside. You will be shown how to use this button by the staff on the ward.<\/p>\n<h2>Dentures, glasses and aids<\/h2>\n<p>Your items can be easily misplaced in a busy environment. Please bring a container or bag to store your dentures, glasses, hearing or walking aids. Ask staff if you need a denture container.<\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><h2>Mail<\/h2>\n<p>Mail is delivered to wards on weekdays. Any mail received after you have been discharged will be redirected to your postal address.<\/p>\n<p><strong>Send mail to patients here:<\/strong><strong><br \/>\n<\/strong>Patient\u2019s full name<br \/>\nc\/ Ward &#8230;&#8230;..<br \/>\nLocked Bag 1<br \/>\nRedcliffe Hospital<br \/>\nREDCLIFFE QLD 4020<\/p>\n<h2>Your contact people<\/h2>\n<p>During your admission we ask you to nominate a contact person and a next of kin who may play a key role in your care.\u00a0 With your permission we will discuss your progress and condition with the people you designate and not with anyone else.<\/p>\n<h2>Bedside phones<\/h2>\n<p>We do not have patient phones at the bedside and calls to the ward are for clinical care only. Your hospital contact should be someone who is able to communicate to friends and family on your condition.<\/p>\n<h2>Electrical appliances<\/h2>\n<p>You may bring small electrical appliances however it is necessary to have these items checked and tagged as electrically safe by a certified electrician prior to admission. Faulty equipment may interfere with the operation of vital medical equipment. You are unable to bring personal television sets into the hospital. Television rental is available.<\/p>\n<p>The hospital does not accept responsibility for damage or loss of, or personal injury from, electrical items you bring with you.<\/p>\n<h2>Teaching and research<\/h2>\n<p>We are proud to be a dedicated teaching hospital with links to universities and colleges.<\/p>\n<p>With supervision from a staff member, you may be asked if you are willing for a student to observe or examine you.\u00a0 You are under no obligation to participate and your choice will not affect the care you receive. Your information will remain strictly confidential.<\/p>\n<h2>Keeping your residential care facility informed<\/h2>\n<p>If you have been admitted to hospital from residential care, we will maintain regular contact with the nursing staff at your facility to ensure you get the care you need.<\/p>\n<h2>Your treatment team<\/h2>\n<p>During your hospital stay, you will be cared for by a team of health professionals which may include doctors, nurses, psychologists, physiotherapists, occupational therapists, dietitians, social workers and support staff.<\/p>\n<h2>Lost property<\/h2>\n<p>If you leave any personal property behind when you leave hospital, items of value will be forwarded to admissions and security. Call\u00a0(07)&nbsp;3883&nbsp;7777 and our staff will be able to help you.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last rhs-col\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last contact-us\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-5\"><div class='has-marker fusion-row campus-map' data-zoom='17'><div id='map_1775547553-6926' class='location_map location_marker standard' data-centre='-27.228365,153.10530399999993' data-zoom='17'>\r\n\t\t\t\t\t\t\t<div class='marker' data-lat='-27.228454989627497' data-lng='153.10493448749185' >\r\n\t\t\t\t\t\t\t\t<h4>Redcliffe Hospital<\/h4>\r\n\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div><\/div><div id='control-div-map_1775547553-6926' class='control-div'>\r\n  \t\t\t\t\t\t<div id='control-ui-map_1775547553-6926' class='control-ui' title = 'Click to reset the map'>\r\n    \t\t\t\t\t\t\t<div id='control-text-map_1775547553-6926' class='control-text'>\r\n      \t\t\t\t\t\t\t\t<i class='fa fa-undo' aria-hidden='true'><\/i><span>Reset<\/span>\r\n    \t\t\t\t\t\t\t<\/div>\r\n  \t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div><script>\r\n\t\t\t\t\t\tjQuery(document).ready(function(){\r\n\t\t\t\t\t\t\t createMap( 'map_1775547553-6926' );\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t<\/script>\n<h2>Contact us<\/h2>\n<p><strong>Redcliffe Hospital<\/strong><br \/>\n<strong>Location:<\/strong> Anzac Avenue<br \/>\nREDCLIFFE QLD 4020<br \/>\n<strong>Phone:<\/strong> (07)&nbsp;3883&nbsp;7777<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/what-to-bring\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">What to bring<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-2 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/visitor-information\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Visiting hours &amp; wards<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-3 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/contact-us#feedback\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Give feedback<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-with-title content-left side_panel\" style=\"--awb-hover-accent-color:#a0ce4e;--awb-circle-hover-accent-color:transparent;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-none\" data-animationOffset=\"top-into-view\"><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<h2>Related information<\/h2>\n<p><a href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/your-care-in-hospital\">Your care in hospital\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/assistance-for-you-and-your-family\">Assistance for you and your family<\/a><\/p>\n<p><a href=\"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/food-drinks-services\">Food, drinks and services<\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":431,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[216,226,225,224,223,222,221,220,219,218,217,85,215,214,213,212,211,210,131,93,86],"class_list":["post-837","page","type-page","status-publish","hentry","tag-hire-tv","tag-wifi","tag-walking-aids","tag-snacks","tag-shaver","tag-rooms","tag-resting-times","tag-radio","tag-mobile-phones","tag-meals","tag-hospital-food","tag-flowers","tag-hair-dryer","tag-glasses","tag-false-teeth","tag-children-visiting","tag-check-up-on-patient","tag-calling-a-patient","tag-ward","tag-visiting-hours","tag-food"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/pages\/837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/comments?post=837"}],"version-history":[{"count":23,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/pages\/837\/revisions"}],"predecessor-version":[{"id":2291,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/pages\/837\/revisions\/2291"}],"up":[{"embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/pages\/431"}],"wp:attachment":[{"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/media?parent=837"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/wp-json\/wp\/v2\/tags?post=837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}