“It is very valuable. You learn a lot, are listened to and have a chance to see real improvements put in place. It gives you a way to be a community voice for people who otherwise wouldn’t be heard.”

“Very happy that consumers not only are invited to input but seem to be listened to and heard.  There are changes afoot that confirm this.  Thank you”

“It was a valuable activity that led to better understanding, service improvement, greater cooperation and open discussions…”

“It is very satisfying to see changes made based on my suggestions or feedback.  Equally satisfying to receive explanations on what might not work and why if any suggestion is not practical….

“Everyone on the committee has a different story to tell, we all have experience as a consumer and with all of our experiences combined, hopefully we can help others in their journey.”