You can provide comments and feedback to us:

  1. by completing the “Please Tell Us What You Think” feedback form (located in client waiting areas), which can then be placed in the suggestion box
  2. by emailing us at:

Get involved

We are also keen to hear from you if you are interested in becoming involved in improving the service and planning our future direction.

Email: or phone (07) 3837 5655.


If you need to raise a significant concern or make a complaint:

  • speak directly to a staff member
  • ask to speak to a team leader
  • or write to or call the service manager using the details below:
    Operations Director
    Metro North Mental Health – Alcohol and Drug Service
    GPO Box 8161

If you have made a complaint and you do not feel this has been resolved to your satisfaction, please contact the Office of the Health Ombudsman.

Contact us

Alcohol and Drug Information Service (ADIS)
You can discuss treatment options or make an appointment by calling

1800 177 833 (24/7)

Back to top