Feedback

You can provide comments and feedback to us:

1. by completing the “Please Tell Us What You Think” feedback form (located in client waiting areas), which can then be placed in the suggestion box
2. by emailing us at:  feedback-mnmhads@health.qld.gov.

Get involved

We are also keen to hear from you if you are interested in becoming involved in improving the service and planning our future direction.

Email:  feedback-mnmhads@health.qld.gov.au or phone (07) 3837 5655.

Complaints

If you need to raise a significant concern or make a complaint:

• speak directly to a staff member
• ask to speak to a team leader
• or write to or call the service manager using the details below:
  Operations Director
  Metro North Mental Health – Alcohol and Drug Service
  GPO Box 8161
  BRISBANE QLD 4001

If you have made a complaint and you do not feel this has been resolved to your satisfaction, please contact the Office of the Health Ombudsman.