Virtual ED will be open
8am – 12pm Christmas Day,
Sunday 25 December 2022.
For non-urgent health advice
call 13 HEALTH (13 43 25 84)
or 134COVID (134 268).
Virtual ED Christmas / New Year’s operating hours
- Saturday 24 December 2022 (Christmas Eve) 8 am – 6 pm
- Sunday 25 December 2022 (Christmas Day) 8 am – 12 pm
- Monday 26 December 2022 (Boxing Day) 8 am – 10 pm
- Saturday 31 December 2022 (New Year’s Eve) 8 am – 6 pm
- Sunday 1 January 2023 (New Year’s Day) 8 am – 6 pm
- Monday 2 January 2023 (Public Holiday) 8 am – 10 pm
Metro North Virtual ED offers alternative pathways that can help avoid waiting in an Emergency Department.
Patients
You can use this service if you:
- Live, are visiting or receive your treatment in Queensland
- Have a device that can enable a telehealth consultation (video, audio, internet)
- Can’t make an urgent appointment with a General Practitioner
DO NOT use the Virtual ED for the following medical problems:
- Chest pain
- Breathing problems or turning blue
- Comatose or unconscious
- Sudden inability to move or speak, or sudden facial drooping
- The effects of a severe accident
DIAL 000
GPs
The Virtual ED provides GPs and other primary healthcare clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.
It is a safe, fast and efficient way for you to consult with an emergency physician and use real-time technology to align treatment and ongoing services for your patient.
The Metro North Health Virtual ED Service is for Queensland GPs only.
This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.
QAS
The Virtual ED provides QAS clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.
Virtual ED is focussed on working with clinicians to extend the options available to patients who access healthcare through the QAS but may not require assessment or admission at an emergency department.
This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.
- Live, are visiting or receive your treatment in Queensland
- Have a device that can enable a telehealth consultation (video, audio, internet)
- Can’t make an urgent appointment with a General Practitioner
DO NOT use the Virtual ED for the following medical problems:
- Chest pain
- Breathing problems or turning blue
- Comatose or unconscious
- Sudden inability to move or speak, or sudden facial drooping
- The effects of a severe accident
DIAL 000
The Virtual Emergency Department provides GPs and other primary healthcare clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.
It is a safe, fast and efficient way for you to consult with an emergency physician and use real-time technology to align treatment and ongoing services for your patient.
The Metro North Health Virtual ED Service is for Queensland GPs only.
This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.
The Virtual ED provides QAS clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.
Virtual ED is focussed on working with clinicians to extend the options available to patients who access healthcare through the QAS but may not require assessment or admission at an emergency department.
This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.
Metro North Health catchment area
