Assistance for you and your family
Accommodation and travel
If you live in a rural or remote area and need to travel more than 50km for specialist medical services that are not available locally, you may be eligible for the Patient Travel Subsidy Scheme (PTSS) to help with your travel and accommodation costs.
Access for people with disabilities
We have facilities to assist people with disabilities accessing the hospital. This includes:
- reserved disability parking bays in car parks
- a dedicated drop off zone at the front of the hospital
- telephones in Emergency and main entrance with a direct line to Taxi companies
- wheelchairs at the main entrance. Please ask a front desk volunteer who is available from Monday–Friday 8.00am–4.00pm
- all floors across the hospital are accessible by lift and have braille buttons and audible level announcements
- disabled toilets are located on every floor. Please ask staff if you need further directions.
Advance care planning
Advance care planning is a process of planning for your future health and personal care so your values, beliefs and preferences are made known. This can help to guide decision-making at a future time if you cannot make or communicate your decisions.
Chaplains
Chaplains offer spiritual support and pastoral care to patients, visitors and staff. This includes:
- an accepting, compassionate, respectful and attentive presence to people of all or no particular faith
- help and support in times of stress or crisis
- prayers and the Sacraments (e.g. communion) where appropriate.
If you wish to arrange the services of a minister of religion please ask the ward staff. For more information, or if you would like to speak to a Chaplain, please call (07) 3883 7878. Bibles are available on request — your nurse can contact the chaplains to have one delivered to you.
Prayer room
The Chapel is located between the Palliative Care and Rehabilitation Units and is open to people of all faiths or for those needing a quiet place of reflection.